Custom Orders & Design Services
Due to the custom nature of our products and services, all custom printing, graphic design, and website design orders are final sale and non-refundable once design work, proofing, or production has begun.
Customers are responsible for carefully reviewing and approving all proofs, including spelling, grammar, sizing, colors, artwork placement, and other design details before production begins.
If an issue is determined to be the result of an error by ExpressPrints365, such as a printing defect, production error, or incorrect item received, we may provide a replacement, store credit, discount, or full refund, depending on the circumstances and the most appropriate resolution.
ExpressPrints365 is not responsible for delays caused by shipping carriers, weather, natural disasters, acts of God, government actions, labor disputes, customs delays, or any other circumstances beyond our control.
Please note that colors displayed on computer monitors, phones, tablets, or previous print jobs may vary from the final printed product due to differences in screen settings, lighting, ink, printing processes, materials, paper stocks, resolution, and color profiles. Exact color matching is not guaranteed.
Non-Refundable Items
- Custom printed products
- Personalized products
- Graphic design services
- Website design services
- Digital artwork and downloadable files
- Sale, clearance, or promotional items
- Gift cards
Order Issues
If you believe there is an issue with your order, please contact us within 7 days of delivery. Include your order number, a description of the issue, and clear photos if applicable. We will review the situation and work with you to determine an appropriate resolution.
Contact Us
If you have any questions regarding your order or this Refund Policy, please contact us:
ExpressPrints365
š www.ExpressPrints365.com
š§ info@expressprints365.com
š (573) 500-0095